Contact Us

Last updated · 17 September 2026

This inbox is read by people. An order that has not turned up, a refund to start, a question this site does not answer — write and you get a reply.

What to include

• Your order number, for anything order-related.
• The email address used at checkout — that is the key orders are filed under.
• A photograph, if anything arrived damaged or looks wrong.

Common questions and where they are answered

Your question	Fastest route
Where is my order?	Email with the order number — also the shipping policy
I want my money back	Email inside 60 days — steps on the refund policy
What is in the capsule?	The Supplement Facts panel on your bottle; context on the ingredients section
How do I take it?	How it works covers the daily capsule
Unfamiliar charge on my statement	Email us — we identify it and route you to the retailer if that is where the fix sits
Data or privacy request	Email us — see the privacy policy

Two things we will not do

We will not give medical advice, recommend a serving outside the label, or tell you whether Mind Honey is appropriate alongside a particular prescription. Those need somebody with your history in front of them.

We will not assess a change in your memory or thinking over email. Anything that has changed recently, changed quickly, or is still changing belongs in front of a doctor. That is not a deflection — it is the only answer capable of helping.

Media and partnerships

Same address, "Media" or "Partnership" in the subject line.